Zainab International

Store policies and customer support terms

Policies

These policies help customers understand shipping, cancellation, refund, and privacy details before placing an order.

Shipment Policy

  • Domestic orders usually take 5-7 business days.
  • International orders usually take 10-15 business days depending on destination.
  • Shipping charges are confirmed by weight, location, and delivery service.
View Shipment Page

Refund Policy

  • Refunds are available within 30 days for unused products in original condition.
  • Custom belts are refundable only if there is a manufacturing defect.
  • Shipping costs are non-refundable unless we made an error.

Cancellation Policy

Cancellation is available for 1 hour on Cash on Delivery orders and 6 hours on online payment orders. Please contact us quickly for cancellation or modification help.

Privacy Policy

We use customer information only to process orders, communicate updates, and improve service. We do not sell personal information.